Case Studies

Case Study – Live Event Transcription: Connecting People, Places, and Information

New Era Technology is a global IT integrator that delivers technology solutions that securely connects people, places and information in a digital world.  They have over 25 years of experience working across education, corporate, government and healthcare. With over 9000 customers New Era are seeking for new ways to deliver valuable technology solutions to their …

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Case Study – Automatic Transcription: Accurate, Efficient, Effortless

Our client is an established transcription company that sought to incorporate speech-to-text services within the services offered to their customers.  They had received enquiries from existing customers interested in using speech recognition technologies to complement the transcription services they received.  They also looked to implement the technology within their new order management platform to provide …

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Case Study – AI Enabled Transcription: Demonstrating Honesty, Accessibility, and Integrity

Our client is a large utilities company that creates strong and constructive relationships with their customers by delivering a high quality and reliable customer service.  Our client’s vision for their company was to create more value for their customer by developing a relationship of trust with them. When their customers felt that the service they …

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